Our process

Bespoke from start to finish

Penelope James Custom-Made Carpets & Rugs is a carpet specialist. We're very proud to stock fully certified products only,
sourced from fair-trade production facilities. All technical and operational details are taken care of by us including
measuring, site survey and installation.
luxury rugs and carpets

Consultancy

We are pleased to work with private clients, interior designers, architects and yacht designers. We offer an extremely personal service where our aim is to work from your brief or join you in a consultation with your client to agree a working brief. All technical and operational details are taken care of by us including measuring, site survey and installation.

luxury custom-made carpets

Cad presentation

We have a dedicated skilled designer who will systematically channel your idea through artwork creation to the ultimate production for your custom-made carpet or rug. As a result this allows us to reduce the production time creating colorations and professional 3D presentation.

bespoke carpets uk

Hand Trials

We are able to assist in developing new ideas to realise your requirements. Each hand trial takes approximately 3/4 weeks to be produced. These are produced so you are able to view and feel the floor covering and make any necessary amendments prior to final production of your order.

custom-made carpets

Production

The normal production time from placement of order is approximately 12 weeks (dependent upon finished size this timescale can vary). We are proud to stock fully certified products only sourced from fair trade productions. Our custom-made carpets and rugs are hand knotted or hand tufted to our exclusive requirements by specialised crafts people. We use only traditional production techniques together with the best quality of raw materials.


Working with clients

We are pleased to work with private clients, interior designers and architects, yacht designers and major fabric houses. We offer a personal service where our aim is to work from your brief or join you in your consultation with your client to agree a brief.

Industry leaders

All technical and operational details are taken care of by us including measuring, site survey and installation. Our work is highly respected among interior design professionals and we have a reputation of expertise and reliable fast delivery.


About us

Penni and her team have extensive years of experience in the industry designing and supplying bespoke carpet
and off-the-shelf carpet, as well as being able to design and supply very unique rugs.